Refund policy

At Digital Products by BH (https://digitalproductsbybh.com), we specialize in providing high-quality digital products including SVG files, PNG graphics, clipart bundles, and printable workbooks.

Due to the nature of digital products, all items are delivered electronically and are accessible immediately after purchase. Therefore, please carefully review this Refund Policy before making a purchase.

Digital Products – No Refund Policy

All sales are final once a purchase is completed and the digital files have been made available for download.

Because digital products cannot be physically returned, we do not offer refunds, returns, or exchanges for:

  • Change of mind or buyer’s remorse
  • Accidental purchases
  • Compatibility issues with software or devices
  • Lack of experience using design tools (e.g., Cricut, Silhouette, Adobe Illustrator)
  • Failure to read product description or licensing terms

Exceptions (When Refunds May Be Considered)

Although all sales are final, we may consider refunds or replacements in the following cases:

  • You received a corrupted or damaged file
  • The product is significantly different from its description
  • You are unable to access the download due to a technical issue on our end
  • Duplicate charges or billing errors occur

In such cases, please contact our support team, and we will work quickly to resolve the issue by:

  • Re-sending the files
  • Providing corrected versions
  • Issuing a refund if necessary

Digital Delivery Confirmation

All products are delivered instantly after successful payment. Once the download link has been accessed or files have been delivered, the order is considered fulfilled.

Chargebacks & Disputes

We encourage customers to contact us first if they experience any issue. Initiating a chargeback without contacting support may delay resolution and is considered a violation of fair use.

We are always ready to assist and resolve problems professionally.

Customer Responsibility

By purchasing from our website, you agree that:

  • You understand the product is a digital download only
  • You have the required software to use the files
  • You have read the product description and license terms before purchase

Contact Us

If you have any questions or issues regarding your order, please contact us:

Phone / WhatsApp: +92 335 4983471
🌐 https://digitalproductsbybh.com
📧 digitalproductsbybh@hotmail.com

Address: Office 215, Jilani Centre, Bagh-e-Zehra Street, Kharadar Karachi Pakistan

Final Note

We value customer satisfaction and aim to provide high-quality digital products. If you face any issue, we strongly encourage you to reach out so we can help resolve it quickly.