Frequently Asked Questions (FAQ)

About Our Designs

What types of digital products do you offer?
We offer a wide range of high-quality digital products including SVG files, PNG graphics, clipart bundles, sublimation designs, coloring pages, and printable workbooks.

How often do you add new products?
We regularly update our store with new designs to keep our collection fresh and aligned with current creative trends.

Are your designs compatible with my software?
Yes, our files are provided in common formats such as SVG, PNG, and PDF, making them compatible with most design software including Cricut Design Space, Silhouette Studio, Adobe Illustrator, and more.

Orders & Accounts

Do I need an account to purchase?
No, you can purchase products without an account. However, creating an account helps you easily access your downloads anytime.

How do I access my purchased files?
After successful purchase, you will receive instant access to download your files directly from the order confirmation page or email.

Usage & Licensing

Can I use your designs for commercial purposes?
Yes, most of our designs include commercial use rights. You may use them to create physical products or finished goods for sale. Please refer to our Commercial Use License page for full details.

Can I sell products made with your designs?
Yes, you may sell physical products such as mugs, t-shirts, stickers, prints, and other merchandise created using our designs.

Can I use your designs for digital products?
You may create digital products only if the original design is significantly modified and transformed into a new, unique creation. Reselling unaltered files is not allowed.

Do I need to give credit when using your designs?
No, attribution is not required when using our designs for personal or commercial purposes.

Can I use your designs for client projects?
Yes, you may use our designs for client work as long as the final usage complies with our licensing terms.

Downloads

How many downloads can I make?
There is no limit. You can download your purchased files as many times as needed.

How does the download process work?
After purchase, you will instantly receive access to download your files from the confirmation page or email.

Can I download on mobile, Windows, or Mac?
Yes, our files are compatible across all devices. You just need compatible software to open and edit them.

My download didn’t work. What should I do?
Please check your internet connection and try again. If the issue continues, contact our support team for assistance.

Support

How can I contact customer support?
You can reach us via:
Phone / WhatsApp: +92 335 4983471
🌐 https://digitalproductsbybh.com
📧 digitalproductsbybh@hotmail.com

Address: Office 215, Jilani Centre, Bagh-e-Zehra Street, Kharadar Karachi Pakistan

Do you offer custom design services?
We do not currently offer custom design services. However, we regularly consider customer suggestions for future product releases.

Final Note

At Digital Products by BH, our goal is to provide high-quality, easy-to-use digital assets that help creators, entrepreneurs, and designers bring their ideas to life.